Customer Testimonials
My family and I recently purchased our 2nd vehicle from Steves Chevrolet in Oakdale. What makes Steves special is their outstanding customer service. Given the supply constraints of today’s car market we wanted a Sales Associate that was knowledgeable, patient and effectively communicated the status of our vehicle as it was built and delivered. We had the fortune of working with Efren who checked all our boxes! He helped us find the vehicle, trim package and engine we wanted at the price point we could afford while answering all the questions we peppered him with like a champ! 🙂 On ...
Exceptionally courteous and kind staff. Service done more quickly than expected. Very good price on service.
Fast friendly service advisor. Same good experience as they've given for years
Took my car in with issues with key not releasing from ignition it was repaired in a timely matter which I thought would take longer plus service department let me use a loaner car so I could make it to work very much appreciated
While it's never good to have major work need to be done on a car, I really appreciate the customer service of Steve's, and appreciate their concern for my ability to get things done, get to work, get the kids around.
Alan was an absolute great salesman and made sure it was possible for me to get my new 2024 Chevy Trax. He made it such an easy process for me being over 200miles away from the dealership and made sure all my questions were answered fast. He even stayed later doing paperwork after they closed for me because of traffic on the way making me arrive later than I should've.
Greeted by service representative upon arrival, paperwork completed right away and vehicle serviced within promised time frame. I am completely satisfied with the scheduled service at Steves Chevrolet.
Looked at a vehicle here and they were very nice and not pushy in any way
Great owners and staff working there. Best costumer service.
They were courteous, polite, friendly, and good hard workers.
Service department is always great.
It was a smooth experience
I have always received great service and communication from the service department. They've been great at getting me in and out. Very timely, Friendly and helpful.!
Every time I come in everyone is very friendly and helpful. To me it feels like everyone that works for Steve’s loves their job this is why it’s such a good experience every time I come in. This is my first vehicle from Steve’s I will definitely buy more vehicles from them. Thanks for the excellent service.
Everyone was great
We were referred to Steve’s by our mechanic who had a difficult time re-collaborating our breaks on our Chevy Silverado. We had it towed to Steve’s. Scott, provided excellent customer service to us. He provided follow-up calls, updates on the work completed. He worked with us, to complete the work we needed to make it operational again. I would 100% trust them with your Chevy vehicle.
Jason provided me with excellent customer service.
Jason in the service department was AWESOME! Austin was AWESOME with helping me to get my rims fixed.. thank you guys!
Friendliest dealership I’ve ever been to.
I'd like to say they treat you like family and go above and beyond for you. Thanks Efren and Austin for such a great experience and help looking for the right car and showing us the cars you have that match our wants and needs. I recommend coming here if you want to be treated like family not a paycheck. Thank you
I always take my truck to be serviced at Steves Chevrolet in Oakdale. Friendly helpful staff and high quality work.
Brian is always professional and his customer service is commendable.
Jason and Brian in service are excellent
Thank you Alan Berg and Tiffany Henson for helping me get my new car with all the features I needed and with low interest. I recommend them 100%, they are a great team working on the development of the small businessman. From my heart, thank you very much for your good attention. They are very friendly and efficient 🙏🙏🙏
Nice dealership and good people.
Frank at the desk for service/maintenance is the man. Well spoken guy with a bit of humor while keeping it professional at the same time. Best customer service I’ve received at any dealership. Constantly gave me calls for updates and to ensure my car was being properly treated. Overall a great experience.
Timely and helpful
I love the small town customer service.
Efren was very genuine and knowledgeable. He wasn't pushy or anything and made the buying process effortless. He was the reason we decided to purchase from Steves Chevrolet. Thank you Efren for all of your time and help.
Great pricing and amazing service! The process was smooth and fast. Efren did everything he could to accommodate my needs and wants. The best part was the warranty included with the purchase. 20 years or 200,000 miles! It can't get any better than that!
Excellent as always 40 years of doing business together
The service technician was very professional. And my vehicle was serviced and return in a timely manner Great Job
This has been the best experience I have ever had with a dealer. Hands down, working with Jeff Steves was amazing. Great communicator, fast with responses, paperwork was very fast. I would drive 2.5hrs again just to buy a car from Jeff.
I bought a pre owned 2019 tundra and love it. Tina was awesome. No pressure sales experience. I recommend this dealership.
Service. Excellent customer service. Great communication. Excellent prices and an overall stress. Free and painless transaction
I highly recommend you ask for Efren as your sales Representative! He did an amazing job and made the purchase and pick up smooth and painless!
Very friendly, helpful and professional staff
Extremely friendly staff made the car buying experience very easy. They offer a great warranty on their vehicles. The only thing that stopped me from buying a particular car was we hated the color . They could help with anything but a little hard to change the color of a vehicle. I would have definitely bought it and an instant if it was white. I've owned a store next door to them for quite a few years. And have came to know a lot of the staff and the owner Jeff very well. And every customer that came over to ...
Jeff Steve’s , personally handled my purchase. A few weeks prior Steve’s Chevrolet was the ONLY dealership that handled my prior 2022 Chevrolet Silverado buyback . No other dealership in my area would do it. Jeff Steve’s personally handled that situation as well. I have to say I am very pleased with my purchase and the way Jeff took care of me . I text him at 6 am, I was surprised to get a reply within 15 minutes and by 10 am I received a phone call from Jeff himself to set up an appointment to complete my purchase. He even sent a ...
Everyone is always very friendly and helpful!
Frank in service is the best! Everyone is friendly and professional.
Everyone was so friendly, knowledgeable and helpful. Ashley, Tiffany, Tina, and Alan were all a pleasure to work with and made purchasing a new vehicle simple and easy. Alan was wonderful and made filling out all the paperwork so easy and straightforward. He was so helpful in making sure we understood everything and how our new vehicle works as well. We would love to do business with Steve's Chevrolet-Buick, INC. in the future!
Frank was very thorough and everything that he said would happen, did happen. that is all i can ask for. great experience. i will be back
Great people ! Great Service. Tina was so helpful and knowledgeable. I would definitely recommend Steve's to friends and family.
Efren is the man. Excellent sales experience, which is rare in this day and age. Knowledgeable and responsive. Still helped me out even after the sale
Tina Huckabee was so knowledgeable and helpful. She made the whole experience smooth and easy. I will definitely recommend Tina to friends and family.
I just wanted to take some time and post about how amazing Steves Chevrolet is! I cannot express how much I have enjoyed every experience with this dealership. All the way from trying to purchase a vehicle and getting the specific one I wanted from another dealership shipped to them all the way to two years of ownership and a few service appointments. Not only is the staff professional and knowledgeable but they genuinely care about their customers and the experiences they have. I had one issue with my truck that I kept hearing, but they couldn’t locate, and ...
Brian is very friendly and I appreciate his excellent customer service every time I book an appointment!
Great communication from start to finish. We agreed to purchase a vehicle which was already in the order pipeline, knowing it would take many months before we could take delivery. Austin kept me posted on the progress of the car through manufacturing and transport to their dealership. The hardest part was waiting almost 5 months for our car to arrive! The staff took their time in orienting us to the many, many features on the vehicle and were very patient with our many questions about the onboard tech. This was a very easy transaction and despite the dealership being located 300 miles ...
Attentive efficient service.
Good people and good service 👍🏻
Service department was right there as I drove it in. Checked car out, found problem, & took care of. Is running great!!!
Frank the service rep was great as was the cashier. These are friendly and helpful folks. The only issue I had; while I was told it would be a couple of hours for the 45K service, I actually waited at the dealer for 8 hours. There were no problems found during the service. If I had known it would have taken that long, I would have gone home to wait. The waiting area though was very clean and comfortable. I will be back.
Great customer service, nice waiting area.
They were great and updated me with every step of my order process on my vehicle.
We dropped off our vehicle the afternoon before the next day's early morning appointment. We had the usual oil change/tire rotation, etc., plus they installed an item to replace a recall problem with back to back appointments. We were called when the vehicle was ready to be picked up. Steve's Chevrolet has been taking very good care of our vehicles for a long time and I strongly recommend them.
Guys are pros & explain in detail what’s happening for the service!
Service was quick and efficient. Everyone was very friendly, very accommodating. It was a wonderful experience. The best dealership ever.
I had email communicated with Ashley for a few days. Then set up an appointment with Tina who ended up being busy but sent us to Alan who took care of us and answered 2 hours worth of questions! Then Tina finished up with us and showed us the ins and outs of setting up the car. She walked us through OnStar and set up the MyChevrolet app. All in all it was a very pleasant experience! Of course long, but that was to be expected.
Easy to work with, friendly, and did everything possible to get the best deal possible. Austin Steves is the man!
The best experience I've ever had at a car dealership ! Efren and Ashley were so helpful , diligent and honest . Highly recommend this dealership !
Allan , was amazing ! Had knowledge I needed called always ! Thank you , Allan , I absolutely Love ❤️ my Chevy Trax ! Goooooo ... Bye 👋
Steve’s Chevrolet in Oakdale is an exceptional dealer that really goes above and beyond to help you throughout the car buying process. From multiple test-drives of different vehicles to multiple financing scenarios and options Jeff and Austin helped my wife and I by going out of their way to do everything they could to ensure we were ultimately happy. Whether it’s new or used, if you’re in the market for a new vehicle you won’t be sorry for checking out Steve’s Chevrolet in Oakdale.
Awesome
Check in was very easy and the work was completed in a timely fashion. Knowledgeable and friendly personnel.
Excellent service and very friendly
The Steve’s Chevrolet family dealership can’t be beat! The entire staff are so friendly and welcoming. It’s hard to find a dealership you can trust. The valley is lucky to have this place. My family has been dealing with them for several generations and will continue to do so in the future. Keep up the great work!
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Worked with Austin Steves for over two months as he found the vehicle we wanted, traded a dealership and was very communicative during this entire process. Will certainly buy another vehicle from him.
Again, the service was excellent, & the coffee was superb. It’s always an enjoyable experience to see & speak with your staff.
Staff was very friendly and was able to schedule my service in on a short notice.
Extremely reliable and transparent, staff was always willing to go the extra step with assisting in my transaction. Most importantly, the staff was very knowledgable with any questions or concerns I had from financing, warranties, specs, or features and options on my vehicle. Highly Recommend Steves Chevrolet!
A friend purchased a vehicle last year from Alan and he recommended him to me. Alan informed me they do not charge over MSRP, which is the new GM model everywhere else, and he took my paper work on the truck I built and provided everything and more. I am so pleased with the new truck and discounts Alan was able to provide. I will recommend Steve's Chevrolet and Alan to everyone. Just a fantasy place to work with
Jeff Steves went above and beyond to get us into our vehicle replacement. We can’t thank him enough!
Always a smooth process. Never any sales pressure. Prices are always below other big dealers. Most importantly is they stand behind what they say and sale and always treat you like family! All of our chevy’s will continue to be purchased thru Steve’s Chevrolet.
I bought a car from you less than a year ago and noticed it sounded funny and didn’t have a lot of power. I was impressed it was taken in right away and worked on. The service writer Frank did a phenomenal job. I did get the opportunity to speak with him. He was very professional, kind and understanding. I have dealt with other service writer’s in the past and they aren’t always so kind and understanding. So please tell Frank thank you very much I appreciate his fast and efficient work. Lisa
Tina Huckabee and the team were very helpful with the purchase of the vehicle. From ordering to receiving it. I had a very good experience with the staff at Steve’s!
As always, they take care of me and get the job done in a timely manner!
Tina Huckabee was pure awesomeness.
Always love my buying experience at Steves Chevrolet. Alan has been our go to guy for the past 20 years and will continue to be.
Easy and smooth car buying process. No nonsense like other dealers. No pressure from sleazy finance guys. Everything was perfect except I was expecting vehicle to be delivered in flat bed instead of driven.
Just an overall great environment and friendly helpful personnel
Alan Berg was amazing start to finish. The dealership really places honesty and transparency at the top during the whole purchase experience. At a time when a lot of other dealerships are charging thousands over MSRP for a new vehicle I feel thankful to have found Steve’s to place my order. Thank you Alan and the delivery drivers who were also amazing all from Steve’s.
Great customer service and awesome staff!! Frank in service is the Best!! We are buying a new truck, it is on order, and Tiffany Henson has been amazing, she is definitely a keeper!! Thank you!!
Everything was great from check in to check out. The conversation with both the service advisor and cashier on duty was very pleasant as well
What can I say about this place that wouldn’t sound over the top or too cliche? The truth is that this dealership… No, these people really did treat us like family. Tiffany was great at expediting all of my questions and answers. Tina and my wife are kindred spirits and she made it feel like we were always understood and heard. Don delivered the vehicle to our door step (close to Sacramento) and sat at our table like an old friend, explaining the details of the paperwork after he let us drive it around for a half an hour. ...
What can I say about this place that wouldn’t sound over the top or too cliche? The truth is that this dealership… No, these people really did treat us like family. Tiffany was great at expediting all of my questions and answers. Tina and my wife are kindred spirits and she made it feel like we were always understood and heard. Don delivered the vehicle to our door step (close to Sacramento) and sat at our table like an old friend, explaining the details of the paperwork after he let us drive it around for a half an hour. ...
Excellent
Tina was awesome! Very quick in responding and very professional!
Courteous and took the time to welcome me. Although I didn't purchase my vehicle from Steve's Chevrolet, most definitely will have my 2021 Corvette serviced here!
Service advisor Frank was awesome, courteous and kept me informed of progress on my truck. Ty will return
Great service🌻
Staff are professional and service dept does a excellent job
I wanted to say thank you to these guys I had almost forgot but I remembered and wanted to say thank you for helping me August 26th of 2021 when I was stranded in Oakdale with a dead battery and had to tow my car to their dealership since my battery had died they night of the 25 th and needed a new specialty type battery. Thank You honestly for seeing me in such short notice on that same day. I can't even express enough thanks as I was super sick with an infection in my salivary glands due to the ...
Hector is amazing salesman. Five star and beyond here. Thank you Hector. 🏆🏆🏆🏆🏆⭐️⭐️⭐️⭐️⭐️
Hector is a amazing person. Very. Nice. And. Kind. Gentlemen. Family person. Answered all questions perfect five. Star here. And. More. If you’re buying a. Vehicle here please ask for Hector thanks. Hector for your service. And. Kindness. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 ………….. Valentina Adams